Privacy Policy

Last Updated: September 2, 2026

Welcome to Shubh Traders Bisleri. We respect your privacy and are committed to protecting the personal information you provide while using our website and online water bottle ordering services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use any of our online services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect certain information, including:

Full name
Mobile/phone number
Email address
Delivery address
Billing information
Order details and purchase history
Information provided through contact or enquiry forms
Website usage and technical information such as IP address, browser type, device information, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

The information collected through our website may be used for the following purposes:

To process and deliver your bottled water orders
To confirm and communicate about your orders
To contact you regarding delivery or service-related matters
To respond to your questions, enquiries, or requests
To provide customer support
To process payments through applicable payment service providers
To improve our website, products, and services
To maintain website security and prevent fraudulent or unauthorized activities
To send service-related updates and, where permitted, promotional communications

3. Payment Information

If you make an online payment, your payment information may be processed through a third-party payment gateway.

Shubh Traders Bisleri does not normally store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment service provider according to its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep your shopping or ordering experience functional
Understand how visitors use our website
Improve website performance
Provide relevant website features

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

Delivery and logistics partners
Payment gateway providers
Website hosting and technical service providers
IT, security, or website maintenance providers
Government authorities or legal agencies when required by applicable law

Such information is shared only when reasonably necessary for providing services, fulfilling orders, maintaining security, or complying with legal obligations.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete and maintain records of your orders
Provide customer support
Meet business and accounting requirements
Resolve disputes
Comply with applicable legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent for certain communications
Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

11. Changes to This Privacy Policy

Shubh Traders Bisleri may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.